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Your Visit

What You Need for Your Visit

In order for us to provide you with fast, quality care, please bring the following items with you for your visit:

Clinic FAQs

Photo ID

Required for all visit types and for insurance verification

Insurance

If using insurance, please bring ALL cards associated with policy

Copay

All copay and self-pay fees are due at the time of treatment. 

Medical History

Bring a list of all current medications, allergies and medical conditions

Frequently Asked Questions

About Our Clinics

Are all of your clinic locations and staff bilingual?

We strive to have a bilingual team member, fluent in both Spanish and English, available at all times, in all locations. In those cases where this isn’t possible, we will access translation services to meet your needs.

Do you treat infants and children?

Yes, we can treat people of all ages.

How is All Valley Urgent Care different from a family doctor’s office or hospital emergency room?

Unlike the typical family doctor’s office, our clinics are open after hours and on weekends. No appointment is ever necessary. You can walk in today at your convenience.

All Valley Urgent Care is also different in that we offer convenient diagnostic services, unavailable at the typical doctor’s office. These include X-rays, sutures, IV hydration, and blood testing.

Compared to the typical ER, we offer a lower-cost, patient-centric alternative for non-life-threatening, immediate medical needs. Our clinics are located nearby and offer care at a fraction of the cost of most ERs. We also work hard to get our patients in and out in less than an hour.

Patients with life-threatening illnesses or injuries, however, should go directly to the nearest hospital emergency room.

How long will I wait to see a medical professional?

Our goal is to have all patients in and out within one hour, starting from the time you walk in the door, to the time you leave our clinic. We also offer appointments that you can book same-day within an hour notice, so you can wait from home. If we are experiencing longer wait times, we will notify you upon check-in and give you the opportunity to either book an appointment later in the day, or wait in your car or off-site and will notify you via text message when to come back to the clinic. We also offer a virtual waiting list so you can see your place in line.

Why are other patients taken ahead of me?

All Valley Urgent Care is a true urgent care center. The safety, health, and well-being of all our patients is our top priority. In certain cases, we will prioritize care based on the severity of a patient’s medical symptoms.

Insurance & Payment

What forms of payment do you accept?

Once we’ve determined your copay or deductible amount with your insurer, you can pay with a major credit card, cash, or check. All Valley Urgent Care also offers affordable self-pay rates for those without health insurance.

How much will my copay be?

Every insurance plan is different. Bring your insurance card with you to your visit, and we will verify your urgent care copay with your insurance carrier. Or, if you prefer, you can call the member services number located on the back of your insurance card to ask about specific policies and copays before your visit.

Do I need a referral or authorization from my primary care provider or insurance provider to be treated All Valley Urgent Care?

No, a referral is not necessary from your provider. If your provider or insurance policy is not in network with us, you may need prior authorization in order to avoid being charged out-of-network service rates.

Need more info about your visit?

Our Services

Pricing & Insurance

Some serious health issues should be treated in a hospital setting.

If you are experiencing a life or limb-threatening emergency, first call 9-1-1. Go to the emergency room if:

You’re having a heart attack or stroke

You have a head injury, a severe cut with bleeding, loss of consciousness or trauma

Your emergency takes place before 10am or after 9pm when All Valley Urgent Care locations are closed